JW Marriott Hotel KL, Old English Style Wedding

REVIEWS

Jan 2019

I am glad that I’ve picked JW Marriott as my wedding dinner venue. Maddie and Emily were very accommodating to our needs before and during the event. They were top notch organizers that helped us run the event smoothly. Besides that, the food served were delicious and the servers during the nigjt were attentive. If you’re looking for a venue, look no further because JW Marriott should be your pick as they have two ballrooms. One to accommodate up to 70 tables and another to accommodate maximum of 30 tables.

secretweddingdiary.wordpress.com
Jul 2015
Pro: High ceiling, big ballroom to accommodate bigger crowd, strategic for guests
Con: No romantic LED lights (only warm yellow lights), ballroom deco is a bit old-styled

Jan 2015 (review provided to wedresearch via email)
Food (taste, presentation, portion)
VERY GOOD – JW allows couples to customize the menu (with new Western dessert menu!), and my FIL’s main priority is GOOD FOOD and he was willing to pay more just for that. I let him did all the choosing for the menu. During Food tasting, the chosen menu turned out great and JW promised consistency during dinner time, with the chef coming to greet us. Outcome? Every single guest praised the food (during and after banquet), especially Honey-baked cod (JW signature dish) and western dessert: A Story of Strawberries (Set of Strawberry Cheesecake, mousse, panacotta and ice cream). Honestly food wise, no complaints.
Management side: There was some mix-up between the waiters but all is small matter once guests keep praising about the food. We got the package in 2015 with free parking for guests, but in 2016 the hotel made the changes but we were not informed about it and they charged our guests. JW did apologized to us after that.

Person-in-charge
Rodney, sometimes you will expect him/his assistant to reply at least in 1-2 days but they don’t. Took them more than 1-2 weeks to prepare the table layout. (probably busy with wedding couple of that week or lacking in staff). Other than that, he’s good. No hiccups in food, sound systems, table arrangements, hall settings on AD is all you need.

Ballroom
Always opt for additional sound system from your live band/emcee and make sure they borrow you the mic for that good speaker behind (not JW mic). Although JW Marriott ballroom provides a standard sound system, the guests at the end of the hall are unable to hear ANYTHING. Really. No matter how loud you shout YAM-SENG on stage, they 100% cannot hear you. We only gotten the standard 1x projector, FH inspected the hall on AD and told Rodney that we needed to add another projector and they got it done ASAP.

It is unfortunate that this review came a lil late as I heard that they would be renovating JW for 2 years. I suppose this review will be more useful for those opting for JW Marriott/Ritz Carlton/Majestic as they are under the same management/kitchen. If you are willing to pay more for good food, you won’t regret it.